This is our faq page – we do hope that this will be a quick help guide but if there is
anything that you need specific help with, please feel free to drop us a line at
enquiries@wildyourgarden.Com and we’ll endeavour to glean the answers you need.
Firstly – have you seen our youtube channel, wild your garden with joel ashton?
With nearly 300 videos available to watch, there is advice aplenty and something for
everyone, from wildlife gardening tips to the very grateful creatures you can expect
to attract if you make the right habitat. Here is a link to the video library:

Where's my order?

Upon placing an order with us you will receive an email order confirmation.  If you need to contact us about anything please let us know your order reference if you can.

Delivery times vary depending upon the products chosen, however except during peak season, most deliveries are made within 5-7 working days.

As soon as we know your order, or parts of it, are on their way to you we will do our best to let you know in advance.

Plant orders – can be left in a safe place and are usually delivered via Royal Mail, DPD or APC (a specialist courier).  Please try to give a safe place out of direct sunlight if you can.

Subsoil orders – we will let you know the day of delivery and someone does need to be home to sign for this large item and it is kerbside delivery only.

Liner & Fleece orders – we will let you know the day of delivery wherever possible.  Safe place instructions can be given, however as these items are often heavy and sizeable, it would be best if you can be home on the delivery day so you can have it left where you wish.

Wildlife Product orders – seed bags, bird feeders and wildlife houses can all be left in a safe place if needed.

Please note due to our specialist range of suppliers that we work with, your order may arrive in separate packages.

If you have any queries at all with regard to a delivery, please just drop an email to the team and we’ll be happy to help!

Brexit notice

It is no secret that Brexit has had an impact on plant supplies and this is for many reasons.

As the HTA and Director of British Garden Centres has stated “It’s the biggest year for demand in the industry’s history, without a doubt, combined with the most complicated supply issues ever,”  “I’ve been working in garden centres for 35 years. I’m born and bred into it. And this is, without a doubt, the most challenging supply year that we’ve ever seen Delphiniums, Lupins and other hardy perennials are hard to come by. Roses, fruit trees and house plants are in short supply. As for garden furniture, and equipment, if you think you can walk into a garden centre today and buy whatever you desire, think again.

According to the Guardian “garden retailers across the UK are facing a “perfect storm” of Brexit and the pandemic, according to the Horticultural Trades Association (HTA). Demand is two to three times higher than normal, thanks to the extra three million people who have taken up gardening during the lockdown.  Meanwhile, supply has fallen by around 50% over the past year.  British garden wholesalers, already hit hard by global supply chain issues, social distancing measures and a shortage of migrant workers, are now battling with new red tape around plant imports from the EU”.  Throw in Brexit-related congestion at British ports and a giant container ship blocking the Suez canal and you end up with a shortage of plants and patio furniture – and a lot of disappointed gardeners.”

To see the full article please see this link:  All is not rosy for UK gardens as Brexit hits supplies and Covid hikes demand | Gardens | The Guardian

All of our plants are British grown, however we do ask you to bear with us during these unprecedented times.

Many thanks,

All of us at Wild Your Garden

Returns, refunds & exchanges policy

We hope that you are happy with your order.  However, on occasion you may wish to return an item or order as you have changed your mind, or if you have found an item to be faulty or not as you expected.

If this is the case, please do inform us as soon as possible once you have received your delivery, by contacting our Customer Services team on – enquiries@wildyourgarden.com

Plants, plugs, seeds and bulbs may not be applicable for returns, please contact our Customer Service team as soon as possible so we can work with you on the best course of action.  Made-to-measure pond liners are also non-returnable, unless faulty.

Unfortunately, we will only be able to reimburse you for postal charges if you have been sent a faulty or incorrect item.

All returns must be received and processed within 28 days of your order being received.


At present, we are unfortunately unable to accept orders for delivery to Northern Ireland, due to the new customs and plant health controls in place.  We are working on this and will update shortly.

We will do our best to process your order as soon as possible.  Our specialist suppliers are located in different areas of the Country and therefore your orders could arrive in separate packages.

We will keep our stock levels as up-to date as possible, however depending on the time of year, there may be a delay in the dispatch of your order if the product is not yet available.

Plants, Bulbs & Seeds

Plants & Bulbs – currently working to a dispatch time of 10-14 working days from date of order

Seeds – currently working to a dispatch time of 4 working days from date of order

Wildlife Supplies & Shelters – please allow up to 5 working days for bird seed and related items, or up to 14 days for wildlife shelter deliveries

Additionally, please be aware of seasonal despatch dates for products:

Pond plants are normally sent between May and September (inclusive)
Autumn planting bulbs are normally sent between mid-August and December (inclusive)
Spring planting bulbs are normally sent between January and April (inclusive)
Bareroot Hedging is normally sent between mid-November and March (inclusive)

Ponds & Accessories 

Please allow up to 7 working days for delivery of pond liners and fleeces


All prices include VAT at the current rate where applicable.

All payments will be processed at the time of order.  Estimated delivery times are shown on individual product pages throughout the site or as detailed in our Delivery guide.  If your order contains multiple types of products, it may well arrive in separate packages at different times.  We will do our best to advise you of despatch times after an order is placed.

Please see as follows for our accepted payment methods:

  • Credit or Debit card – Visa, Mastercard or Maestro.  Unfortunately, we cannot accept payment by American Express.
  • There is no additional charge for using a credit card.
  • Payments will be processed via our secure payment gateway provider – Stripe.
  • Stripe use digital signatures and strong levels of encryption to ensure all sensitive information is protected throughout every transaction.
  • Online gift voucher – these can be redeemed against all products online – except where stated otherwise.  Enter your unique – one time use – voucher code at time of check-out.

When is the best time to plant bulbs?

Bulbs at Wild Your Garden are all native grown and come in two options – we of
course recommend planting bulbs as soon as possible after their arrival:

Dry bulbs for autumn planting
These bulbs are in a dormant state, i.e there will be no visible shoots or leaves.
When planting, ensure the pointed end is facing upwards. Except for bluebells, it is
best to plant autumn bulbs around 6” or 15cm deep, or at least three times the length of the bulb. Planting in autumn ensures that the bulbs can concentrate on growth and getting their root systems familiar with your garden soil, ready to burst into flower at the first opportunity, even when it’s snowing!

Bulbs in the green for spring planting
These bulbs will arrive with green shoots, we supply these around end of January
time up until the end of April. When the plants arrive you will see that the green
growth can sometimes look wilted – this does not reflect the quality of the bulbs nor
affect their growth. Once planted the bulbs will concentrate their energy in
establishing their roots systems in your garden – they prefer to concentrate on root
stability rather than immediately producing flowers. With bluebells it is usual for the first year’s growth to have only leaves, but the year after there will be a profusion of flowers filling your garden with that familiar heady scent.

Please resist cutting bulb foliage until it has completely died back!

What’s the best way to plant bulbs?

When Joel is working on client projects he prefers to scatter the bulbs in the area
that you wish to see them, scattering or casting the bulbs means that you will
achieve a more natural look, as you would see in woodland and woodland edges.
By all means plant more formally if that is a preference, but scattering and then
planting the bulbs exactly where they land – particularly in a lawn – will ensure a
more naturalistic display. Generally bulbs should be planted at a depth of around 3
to 4 times the length of each bulb. A bulb planter can be a great help if you are
planting directly into an established lawn.

Whether dry bulbs or in the green, always leave around 4” or 10cm between the
bulbs if you can, adjusting your scatter pattern to suit.
Don’t mow your bulbs until the foliage has completely died back, usually around May time – this may help when deciding where to plant your specific bulb species.
If you have a particularly heavy soil then you can add compost or a small amount of
grit. Remember that your grass will thrive on added fertiliser so don’t be tempted to
add this when you are planting bulbs in a lawned area.

Do bulbs do well in containers and pots?

Bulbs do well in containers and pots, they can also be more closely planted together,
ensuring an opulent and colourful display in early spring, and more vitally as a
perfect early pollinator pit-stop. Our bees and pollinators really do need help when
they wake after their winter sleep.

What is the best situation for the bulbs most loved by our wildlife?


Whilst preferring dappled shade, as is evidenced by the swathes of
snowdrops seen in woodlands, these beautiful bulbs are happy in semi-shade and in
the open. Snowdrops really do appreciate moist, well-drained soil so it does help to
add some well-rotted manure or even your own garden compost when planting these bulbs. Snowdrops are vital for early emerging bumblebees and other insects.


Who can resist the pastel colours of Crocus? Bees certainly can’t and you
will be helping them, amongst other pollen-loving insects at a time of year when they need it most. Crocuses are very happy in established lawns and they’re just as
happy in full sun. Do remember that crocus won’t appreciate being mown until their
foliage has completely died back, usually around May time.


Our beloved Bluebells are such a vital nectar source, flowering from April time they provide food for butterflies and moths as well as bees and other pollen-loving insects. Dappled shade lovers, we only sell the true native Bluebell. Please be wary of the Spanish variety, although it is a vital pollen provider in its native country, in the UK it can quickly take over and cross-breed with our British native variety, it’s also very difficult to eradicate once established in a garden setting.

Tenby Daffodil:

This is the variety that grows wild in South Wales. This must not be confused with the giant headed hybrids we have grown used to. The Tenby Daffodil is much smaller, reaching only a height of 30 cm. It is lemon yellow in colour. It can
sometimes take one to two years to flower after replanting but we know you’ll agree it’s worth the wait. Plant some now!

Snake’s Head Fritillary:

This attractive spring flowering bulb has attractive checker board drooping purple or white flowers. Easily grown provided the soil does not become too dry – it does prefer heavier soils compared to sand or chalk. If you can resist, and you want the plants to naturalise, it’s best not to cut your lawn until around late June time – but do see Joel’s video on providing a “now mow summer” area.

When are bareroot trees and shrubs available?

Bareroot trees and shrubs are available from November through to the end of

Why are bareroot specimens better than potted?

Bareroot trees and shrubs establish so much better than potted specimens, their roots don’t have to transition from the nursery container soil to your own garden soil. A lot of labour is saved by the grower due to the specimens not needing to be potted and the resulting maintenance. Bareroot specimens are therefore substantially cheaper to buy than those that are grown on and re-potted.

Here’s a vital video if you want to know the best way to plant trees and shrubs
and Joel explains bareroot versus potted specimens:


Can I turn my existing lawn into a wildflower meadow?

If you live in an older property and it has never (to your knowledge!) been turfed
then absolutely you can – see Joel explain how, right here:


When is the best time to establish a garden meadow?

Autumn and then spring is the best time to sow a meadow area in the garden. However, sowing/scattering seeds into an established lawn area is usually fruitless – see Joel’s video here on how to plant perennials directly into a lawn, and why it’s the best method for smaller areas:


What’s the best time to cut your garden meadow?

We’ll leave Joel to explain this one! Follow the link here for advice on when and


Are your seed mixes and plants sourced from the UK?

All wildflower seed at Wild Your Garden is harvested from over 35 acres of dedicated fields in the UK. All of our plants are UK grown so everything is traceable – this negates unnecessary air miles, e.g sourcing from abroad (Holland etc) to be able to provide plants. The growers have been in business for over 30 years and only grow native (to the UK) wildflowers and plants.

Do your plants have any traces of pesticides?

Our growers use controlled environment polytunnels so there is no need for pesticides or insecticides.  They have, on very rare occasions, had to use spot mildew treatment on roses but this is a natural compound that is used and only when completely necessary.  Additionally, they have over 50 beehives on site so using any detrimental chemicals would of course be harmful to the insect life we are all trying to preserve.
The growers have rare moths, butterflies and of course bees that use the flowers on the 35 acres and these wildflowers encourage insects, so there are often great numbers of dragonflies and damselflies, foraging for the many insects too.

Are chemicals used during watering?

All water used to maintain the plants comes directly from a borehole which is fed from a lake and there is neither chlorine nor chemicals in the water either.

What about the environmental impact of peat and peat-free alternatives?

By now, we should all be aware of the environmental damage that peat production produces. In March 2023 the UK Government advised that 70% of peat products are sold to the domestic market, ie gardeners. In August 2022 the Government announced a ban on the sale of peat-containing products by the retail sector with a deadline of 2024. Therefore, gardeners can have a big impact in the reduction of peat use.

Briefly, there are a vast number of peat-free alternatives for gardeners on the market. There have been mixed reviews of the success of certain peat-free alternatives – tiny plastics, herbicides and pesticides when manufactured from local Council waste for example. It is well known that, to successfully use peat free compost, additional fertilisers will often be required. These of course should be certified organic. Coir comes very close to having the same properties as peat – coir is made from the husk of coconuts, the waste product remaining after the coconut is harvested. Most coir products come from Asian countries, such as Sri Lanka and India, where there are already water shortages. It takes between 300 to 600 litres of water to wash and prepare just one cubic metre of the husk. When coconuts grow they naturally remove nutrients from the soil, so if the resulting coir is then shipped overseas it can’t be used as a local organic source to replenish any missing nutrients.
This results in additional fertilisation being required and of course has an environmental impact. It is quite obvious that shipping coir products from countries which naturally have the capability to grow coir results in transport emissions – it’s not just air travel that has an impact on the environment, shipping plays a significant part too.

The best way that you can ensure that your peat-free product is environmentally friendly is to make your own!

There are many online forums, allotment societies that give great advice on how
to make the best compost at home. The search for a viable alternative to peat has been going on for some time, and the search continues. In 2012 Quantis carried out a study of the environmental impact of peat-free substitutes and it makes interesting reading:
The professional plant growers of larger-sized businesses have long raised concerns about the widespread availability of environmentally friendly alternatives – but, according to the government’s policy in 2023 a ban on peat free use in its entirety will be in place by 2030. Many growers use peat based product to germinate seedlings and then once established transfer them into peat-free matter – however this doesn’t mean that the plant you receive will of course be 100% peat free. We have been continuously working with our growers to ensure that the best peat-free alternatives are used, knowing that by 2030 95% peat-free compost will not be viable or indeed acceptable. Until that time we will not and cannot claim to be 100% peat free.

How do I know the products and plants from Wild Your Garden are of high quality?

The provenance of products sold by Wild Your Garden is of great importance. Our director, Joel Ashton, continues sending out products from the same growers and suppliers that he has used for circa 20 years in his own client projects.

We carefully consider our sources, and each new supplier is visited by Joel Ashton to ensure they hold the same ethos as us and that they will provide consistently high quality.

Peat free statement

Here at Wild Your Garden, we have been in vital discussions with wholesale growers regarding aiming for 100% peat-free.

It has been discussed with several suppliers, even those we do not deal with. The majority of wholesale growers find difficulty in raising seedlings on a huge scale without starting them off in growing compost.  We of course advise that when potting on at home or planting then peat free MUST be used.  It is easily available now to consumers and a huge step forward.  However, even with 97% peat-free we are unwilling to state or advertise that we are peat-free.  But please take into account that a lot of plug-plants are grown in matter containing peat and then grown on in peat-free growing matter before sale by many outlets.

There are the known effects of using coir for example as a substitute ingredient, but this of course means the excessive amount of clean water used to clean the coconut fibre and the air miles that are needed to transport it worldwide, the composted green waste that can contain weed killers (and even plastics!) and so on.

And of course, a wildlife-friendly garden means a balance in nature and no need for pesticides or indeed slug pellets – we agree wholeheartedly regarding the damage to peat bogs, hence our (and our suppliers) intention to find a product that is 100% friendly to the wider environment in its peat-free use, as soon as possible.

According to Garden Trade News, peat-free compost sales have grown 452% since 2017, but still only account for 15% of all growing media volumes sold. Even when added to other peat-free products such as topsoil and manure, the figure is still only 25% – meaning garden centres need to replace or change 75% of their growing media ranges. That means that a vast proportion of customers are still committed to buying peat compost and other products.

However, do be assured that we are determined, as should our Government be, to find a solution for ALL to be able to grow without peat and we will let you know as soon as we have achieved guaranteed 100% peat-free from our wholesalers’ operations.

Please also recycle any pots that you receive from us, Joel returns his to the growers after garden installations and a lot of garden centres near to where you live will be grateful that you have donated them.

We know you’re here because you want to make a sanctuary for nature and that’s why we want to provide everything you need to achieve this in your gardens and green spaces.

Rest assured we are actively doing our part and in our 16-year long mission to encourage everyone to garden for wildlife, together we can continue to help mitigate so much loss for so many creatures that we ultimately rely on.

Thank you!

The Wild Your Garden Team

Delivery charges

As you’re probably already aware, we’re quite unique in that we supply everything you could need to create a garden or greenspace with the maximum benefit for nature. As such we use several of Joel’s specialist growers and suppliers to bring these items to you as a one-stop shop. If you were to buy from separate companies then you would of course incur several delivery charges.  Our delivery charge is a flat rate regardless of items ordered, although we of course in doing this, subsidise the extra costs in bringing these items to you.  Thank you for supporting our small family-run business!

Please note if you are located in Jersey, Guernsey, the Scottish Highlands or Islands, some of our product lines won’t immediately show up for shipping, however we likely can help!  There are potentially increased shipping fees that need to be checked at the time of placing an order, so please just drop a note to our team on enquiries@wildyourgarden.com and we can assist you.

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